contact: 757 620-9785
[email protected]
677 Spartanburg Highway Ste 150
Hendersonville, NC 28792
Quality Management
•Description: Quality management includes the activities of determining quality policies, objectives and responsibilities.
•Why it is important: This lists, measures and insures that the end product meets the customer’s (users’) requirements.
•Tools: Configuration management, risk register, cost benefit analysis, control charts, statistical sampling, flowcharting, process analysis, audits, cause and effect diagrams, approved change requests.
•How Wright Management and Consulting Group performs this task: One-on-one discussions with stakeholders/project owners, interviews, literature reviews, subject matter expert interviews, document results and use appropriate tools to define products and review with customer to fine tune, obtain written agreement to proposed plan.
• Link to other project tasks: Quality links to risks and can impact cost, schedule and performance requirements.
•Training/mentoring offered: Risk management, flowcharting, statistical sampling, cause and effect diagrams.
•Why it is important: This lists, measures and insures that the end product meets the customer’s (users’) requirements.
•Tools: Configuration management, risk register, cost benefit analysis, control charts, statistical sampling, flowcharting, process analysis, audits, cause and effect diagrams, approved change requests.
•How Wright Management and Consulting Group performs this task: One-on-one discussions with stakeholders/project owners, interviews, literature reviews, subject matter expert interviews, document results and use appropriate tools to define products and review with customer to fine tune, obtain written agreement to proposed plan.
• Link to other project tasks: Quality links to risks and can impact cost, schedule and performance requirements.
•Training/mentoring offered: Risk management, flowcharting, statistical sampling, cause and effect diagrams.